Online casinos are great fun, we know (obviously we love them, it’s why we’re here). But are all casinos up to scratch? How do you know a casino is legit, or a scam? We pose these questions about every online casino that we review, to make sure they are safe for you to enjoy:
Africasino has not always been the pinnacle of online casinos in South Africa, but this was primarily due to licensing issues. Since sorting these out, Africasino has become one to look out for.
In the last year or so, Africasino has become licensed and regulated by the Government of Curaçao and registered under the laws of Malta. This information is easily accessible at the bottom of the page and provides their registration number for due diligence. Since licensing has historically been problematic for Africasino, we’re delighted to see this update.
Africasino’s terms and conditions are extensive and a little involved. There’s more than one set of terms, including general Ts & Cs and specific terms for bonuses. It is crucial that you familiarise yourself with both sets, especially as wagering information only appears in the bonus-related terms. There are clearly laid-out privacy and security policies that detail online casino usage and regulations. All terms and conditions are thorough, detailed, well written and clear. They are extensive, though, as we mentioned, so take your time to work through them.
Once you are logged into Africasino, you will be able to access your banking, profile, bonuses and so on. Here you will find options for deposits and withdrawals, as well as bonus code redemption. There are multiple options for deposits and withdrawals: for deposits, you can choose from Visa and Mastercard credit/debit cards, Easy EFT, Neosurf, Neteller, Skrill, ecoPayz, and Bitcoin; withdrawals are done directly to your bank account, and the processing time is between three and five days. Alternatively, you can use ewallet, which pays instantly.
As we mentioned under terms and conditions, there are detailed security and privacy policies available on the website. These cover both financial and IT security, as well as personal privacy and safety.
Africasino’s support team are simply excellent at their job, and the casino has made it as easy as possible for you to get hold of them. The staff are well versed in the casino’s minutiae, and are available 24/7 if you choose the live chat option. We recommend choosing this over the phone call option, as their direct line is in Bratislav, which would result in international call rates, and nobody needs that. If live chat isn’t your thing, you also have the option of emailing.
We suggest stopping off at the FAQs first, however, as these are detailed and thorough and cover most of the types of queries they receive regularly. You should hopefully not need to contact them at all.
The responsible gambling section of Africasino’s website is just as detailed and thorough as its other content. They provide good information, as well as several resources for help. We do feel they could include more South African-based resources, rather than international ones, but the information itself holds up. They also include a Fair Game page, which details how random number generators and fair gaming work.
Africasino is, we are thrilled to report, totally on the money! They have paid good attention to their responsible gambling, terms and conditions, and accessibility for help. As a tried and trusted provider that’s been around for several years, and now has all the licensing it needs, Africasino is definitely legit.