Supabets logo

Supabets

What an emotional rollercoaster! Supabets is one of the bigger names in physical and online sports betting and online casinos in Mzansi and is a great betting partner for South African gamblers. BUT, the hassle we had with trying to register really put a bit of a spanner in the works. BUT, they have an AMAZING online casino offering!

To be fair, we have encountered many difficulties with many online sports betting and online casino operators in our search for the one to rule them all. There seems to be a major issue with online registrations at a lot of these online gambling sites requiring multiple Live Chat, phone call, and email interactions to sort out. Supabets is definitely NOT the only one.

So where does that leave us?

4.5/5 Rating

Casino Ratings
Reputation and Trust
70%
Site Design and User Friendliness
100%
Game Variety and Quality
100%
Sports Betting Variety
80%

Pros

Cons

Supabets logo

Supabets

What an emotional rollercoaster! Supabets is one of the bigger names in physical and online sports betting and online casinos in Mzansi and is a great betting partner for South African gamblers. BUT, the hassle we had with trying to register really put a bit of a spanner in the works. BUT, they have an AMAZING online casino offering!

To be fair, we have encountered many difficulties with many online sports betting and online casino operators in our search for the one to rule them all. There seems to be a major issue with online registrations at a lot of these online gambling sites requiring multiple Live Chat, phone call, and email interactions to sort out. Supabets is definitely NOT the only one.

So where does that leave us?

4.5/5 Rating

Casino Ratings
Reputation and Trust
70%
Site Design and User Friendliness
100%
Game Variety and Quality
100%
Sports Betting Variety
80%

Pros

Cons

General Info

Our conclusion

Supabets is a multinational Africa-focused sports betting group with a number of physical betting shops dotted around South Africa. We were initially a little wary of jumping into Supabets for the sole reason that they had a bit of a reputation for frequent tech issues on the online portal, and a not-so-great customer support track record. Sad to say, we did struggle to get our registration completed – BUT that is not a problem unique to Supabets. We have had issues with registering and logging in with a number of reputable South African online sports betting and casino websites.

The silver lining to the problems is that we were able to really test the customer support and are happy to say that we were quite satisfied! Live Chat responses were quick. Our call into the Call Centre was answered promptly and we were professionally assisted.

And, once we were in and able to have a proper look around, we were delighted. ONLINE SLOTS! And from some of our FAVE games providers, nogal!

All in all, a thumbs up from us here at CasinoPlay.co.za.

Design & Layout

Supabets have put together a very professional online offering. Crisp, clean website layouts. Easy to browse menus. All you need just a click of an icon away.

The predominantly black design was a bit worrying when we first viewed it but their use of a lumo green to stand out made it easy to see what was happening and the bold animated banners at the top of each lobby put all the latest offerings and promos front and centre.

As is normal in most online betting sites, players get a quick overview of their balance and their profile link on the top right. Sports are listed on the left-hand side of the screen with multiple tabs above the main betting area with icons for all the sports on offer. While the sports book is not as extensive as some others, there is more than enough to keep sports fans busy for days. The online casino is where Supabets shines though. Along with the Live Dealer games, lottos, and virtual sports, Supabets has a fantastic selection of slots games.

Sign up and registration

Registration was easy but logging in was a problem

  • Visit www.supabets.co.za
  • Click the Register! button
  • Enter the required details: create a username, enter phone number, ID number, email address, name, create a password, read and agree to Ts & Cs (super important detail, players, ALWAYS read and understand the Ts & Cs).

Supabets will send a One-Time Password to your mobile that you need to enter to complete registration.

You will need to do a FICA check and supply banking details before you can start playing for real money.

Logging in became a problem as the system wouldn’t recognise our password – something that happens far too frequently on far too many online gambling sites for our liking, but with some help from the friendly customer support peeps we were eventually able to get into Supabets and start playing.

Security & Fairness

Supabets is secured using SSL digital encryption to ensure all your data is secure and is compliant with PoPI legislation to ensure your personal details are kept private.

SunBet supports Responsible Gambling and Fair Play policies but does not offer much in the way of resources for problem gamblers.

Game Lobby & Portfolio

Playing at Supabets – whether on sports or at the online casino – is supafun!

Sports betting

There is a great selection of sports on offer that include all the usual favourites. While there are no surprises, it does give sports fans a great selection and good odds. The only things we missed were the ‘odd’ ones like betting on the Oscars or politics, and the seeming lack of any eSports betting options.

Casino games

Yay, yay, and yay! Finally, a South African online gambling partner that offers a PROPER online casino. There is a fantastic Live Dealer lobby with games from top providers like Evolution, Aardvark, Playgon, and Betgames. Supabets have split the Live dealer offering into a Table Games tab that offers roulette and dice games, and a Card Games tab with blackjack, baccarat, and poker. The Other Games tab will take you to those fun Live Dealer gameshow games, scratch cards, keno, and virtual sports. There are also the usual international lotteries under Supabillions.

But we were most stoked about the Instant Games tab with a fantastic selection of top online slots from top online casino games providers. 350+ online slots from AGT, Pragmatic Play, Habanero, and – one of our absolute favourites – Yggdrasil!

While there is a tab for each lobby at the top of the page, players can also click on the Vegas Lounge link in the menu for quick navigation.

Loyalty Scheme

There is currently no loyalty programme in place.

Mobile

Getting onto Supabets using a mobile device is simple by typing www.supabets.co.za into the device browser. There is no dedicated app but the mobile version is responsive and players will not notice any major differences or lag if they are using a secure and trusted Wi-Fi.

Banking

There are an agreeable number of banking options familiar to South African online gamblers

Deposit

  • Visa and Mastercard debit/credit cards
  • Direct transfer (FNB, Standard Bank, Absa, Nedbank)
  • Ozow EFT
  • SID Instant EFT
  • Peach Payments
  • 1forYou vouchers
  • OTT vouchers
  • Kazang vouchers
  • Blu Voucher
  • MTN MOMO
  • Supabets vouchers

Withdrawal

Withdrawals can be done via EFT into a FICA’d bank account. Remember, you will need to supply banking and personal details before you can be successfully FICA’d so make sure you have the right documents ready.

Bonuses & Promotions

There are a great variety of bonuses and promos ongoing at Supabets. From the normal and ever-changing sports betting promos to some really cool online casino promos, Supabets is definitely giving players a little extra bang for their bankroll.

Just remember to fully read and understand all the Ts & Cs and wagering requirements before you redeem any offers!

Finding the promos can be a bit of a drag so to make it easy for our players:

  • Click on the question mark icon next to your balance at the top right of the screen.
  • Scroll past all the Live Chat and so on options.
  • Look for the ‘Our available promotions’ block.

Some promo offers

  • Welcome/registration Bonus

R50 sign-up bonus. Ts & Cs apply.

  • First deposit bonus

100% first deposit match up to R5,000. Wagering requirements and Ts & Cs apply.

Promotions

The sports betting side has a bunch of promos as is usual. Promos for Predictors, Early Betting, Superbru, and Multi-bets all change as the sports progress.

The online casino also features a lot of promos such as Free Spin Thursdays, Cash Drops, Free Spin Mondays, and Jackpot Races. A lot of these promos are dependent on the casino game providers, so they change regularly. Visit the promo page to stay updated.

Customer Support

There is a dedicated Live Chat for support along with an email channel and a Call Centre. Our experience across all three channels was surprisingly pleasant!

Terms & Conditions

Terms and Conditions are industry standard. Make sure to read and understand them before you start depositing money.   

License & Ownership

Supabets is licensed by the Mpumalanga Gambling Board and owned by Portapa 2.

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