PalaceBet

PalaceBet

The online sports and casino portal of the very well-known Peermont Group is a veritable palace of pleasure for punters – and a very good option for South African online gamblers. For those who don’t recognise the name Peermont, they are the operators of the famous Emperors Palace Casino complex in Johannesburg, along with a few other smaller but still impressive land-based casinos dotted around the country in places like Bethlehem, Secunda, Mmabatho, and Gaborone – and their experience certainly has translated well into the online sports betting and online casino world.

4.5/5 Rating

Casino Ratings
Reputation and Trust
90%
Site Design and User Friendliness
90%
Game Variety and Quality
60%
Sports Betting Variety
90%

Pros

Cons

PalaceBet

PalaceBet

The online sports and casino portal of the very well-known Peermont Group is a veritable palace of pleasure for punters – and a very good option for South African online gamblers. For those who don’t recognise the name Peermont, they are the operators of the famous Emperors Palace Casino complex in Johannesburg, along with a few other smaller but still impressive land-based casinos dotted around the country in places like Bethlehem, Secunda, Mmabatho, and Gaborone – and their experience certainly has translated well into the online sports betting and online casino world.

4.5/5 Rating

Casino Ratings
Reputation and Trust
90%
Site Design and User Friendliness
90%
Game variety and Quality
60%
Sports Betting Variety
90%

Pros

Cons

General Info

Our conclusion

Peermont are well-known for their land-based casinos with Emperors Palace being the biggest and brightest of their South African footprint (bigger than but less ritzy than the really impressive Grand Palm in Gaborone, Botswana). With the online world being a far smaller piece of the gambling pie than the big entertainment complexes offered in real life, the CasinoPlay crew were a little worried that PalaceBet would be a bit of a disappointment.

Nothing could be further from the truth.

PalaceBet is a wonderfully well laid out and operated online sports book and casino that oozes class and opulence. It offers a great variety of sports and a good casino with most of the action happening at the Live Dealer tables. For players looking for other choices there are Betgames and Lucky Numbers to play, and there is the ever-present horse racing portal for fans of the fillies.

PalaceBet does not offer too much more than what you could expect from a decent South African online sports book and casino, but it does it well and with a very crisp eye on detail and service which makes it a highly recommended option from our CasinoPlay crew.

Design & Layout

PalaceBet have created a superb platform that is crisp, clean, and easy to get around. Bright highlights really stand out on the dark grey background, and they have stayed away from jamming in too much info, rather relying on ample search menus to give players easy access to all the different portals and options.

As is usual in online sports books, your account info, deposit button, and inbox are all at the top right of the screen. The top left of the page is a quick link home button PalaceBet logo and handy tabs to the Sports, Live Betting, Betgames, Lucky Numbers, Live Games, and Horse Racing lobbies.

Today’s events and Results sit just below the lobbies, along with links to the latest Promotions and the Live Chat feature for any questions or queries.

The main page/home page is dedicated to the sports book, with the majority of the page taken up with Live and Upcoming events. There is a thankfully short scrolling bar that shows all the latest promos, sports, and offers that is quite understated when compared to some of the busy and frankly garish ones we have seen on other sites.

Players also have a handy search menu on the left of the screen where they can type in exactly what they are looking for and get directed to all the options that have that keyword. Below this search bar are all the sports on offer – and they include all our most popular sports and a few unusual ones. Odds are good and PalaceBet have gone out of their way to make sure they bring a ton of international and local sports to South African online sports gamblers.

Sign up and registration

PalaceBet have one of the smoothest registration processes we have had the pleasure of completing. Some sites have been a bit of a nightmare when it comes to registration and log in, and we have even foregone the bonuses just to make our jobs easier, but PalaceBet was a breeze.

  • Go to www.palacebet.co.za using your desktop or mobile browser
  • Click the Register Now button
  • Enter the required details: Title, name, surname, gender (if you want), email address, mobile number, create a username and password.
  • Complete the personal details section including ID number, address, DoB, and Source of Funds.
  • Wait for the confirmation email or SMS and you’re all set to enter the palace.

Log in is as simple as clicking Log In and filling in your username and password.

Security & fairness

PalaceBet is secured using SSL digital encryption to ensure all your data is secure.

Adherence to the Western Cape Gambling Board’s regulations means they are practitioners of Fair Play guidelines and Responsible Gambling policies. There is a comprehensive ‘Regulations’ tab at the bottom of the page that will take you to all the different regulatory information you may want, including FICA, Betting Rules, Ts & Cs, Western Cape Gambling and Racing Board info, National Responsible Gambling Programme, and more – a definitely clear and transparent nod to keeping players safe and in line with the different laws.

Game Lobby & Portfolio

Sports betting

Football is, as can be expected, well-represented with over 1,900 different games/teams/options available. The next biggest when it comes to choice are (strangely) American Football and Basketball but there are more than enough choices for fans of rugby, cricket, golf, boxing, snooker, darts, and even the Gaelic sports. Politics an entertainment have their own tabs as does eSports. The latter is growing in popularity and PalaceBet has options for followers of CS:GO, Arena of Valor, Call of Duty, Rainbow 6, and League of Legends.

Casino games

PalaceBet has a great Live Dealer lobby with a full suite of games from Evolution including roulette, blackjack, baccarat, poker, dice, craps, and the super-thrilling game shows (check out Crazy Time, you may just be surprised).

As with the vast majority of South African online sports books and casinos, they don’t have any slots or video table games which is a pity but hopefully something that will be changing with new legislation from our local gambling boards.

Lotteries

International lotteries are available via the Lucky Numbers tab and players can try their luck at breaking the bank with lotteries from the US, UK, Europe, and more.

Betgames

Betgames.TV has a full list of interesting live daw games that happen continuously throughout the day. These fast, simple games are a treat for punters looking for a break from the sports action.

Loyalty scheme

There is currently no Loyalty programme at PalaceBet, but members of Peermont’s Winner’s Circle programme can use PalaceBet play to earn points and get bonuses related to the land-based casinos and resorts.

Mobile

There doesn’t appear to be a mobile app but the responsive nature of the PalaceBet website ensures you get all the action and all the interactivity with no loss of quality when you access via your mobile browser.

Banking

South Africans will be familiar with the deposit methods available. All the usual options are available for secure depositing and withdrawals, plus one or two that are quite forward-thinking for our market.

Deposit

  • Credit/debit card (Mastercard and Visa)
  • Secure EFT
  • OTT Voucher
  • 1ForYou Voucher
  • Zapper
  • Peach

Withdrawal

Winnings can be withdrawn into a properly FICA’d bank account. Remember, when withdrawing funds, you will be legally required to provide FICA documentation to Betway, including bank details, ID, and proof of address.

Note: Under the Ts & Cs it is mentioned that certain other withdrawal options will require additional documentation but there is no mention of what these other withdrawal options are.

Bonuses & Promotions

There are not a lot of promos and bonuses on hand at PalaceBet, but they do offer a good Welcome Bonus and a number of different sports promotions. There is a Welcome Bonus for the casino and for the sports betting, but it is unclear if players get both or have to choose one. The Welcome Bonus is only sent to players who have successfully registered.

  • Casino Welcome Bonus

50% first deposit match up to R2,000. 5x wagering requirement. Ts & Cs apply.

  • Sports Welcome Bonus

50% Free Bet on first deposit up to R2,000. 5x wagering requirement. Ts & Cs apply.

There are also ongoing and frequently updated promotions:

  • Explorer’s Treasure – R100 bonus when playing on any Evolution Live Dealer game
  • Shoot ‘n Score Free Bet
  • Lucky Leg Pick 7
  • Multi-bets extra 50%
  • Boundary Beater Free Bet
  • And more, updated for each event/tournament.

Customer Support

Customer support is available 24/7 through Live Chat and email. Our interaction with Tony on Live Chat was quick and professional and it seems that PalaceBet have some very good support. Our questions related to the loyalty programme were answered well and seemed to show that the Live Chat is not operated by bots which is great!

There is also an 0860PALACE number for those wanting to speak to an operator.

Terms & Conditions

Terms and Conditions are industry standard. Make sure to read and understand them before you start depositing money.

Licence & Ownership

PalaceBet is licensed by the Western Cape Gambling Board and owned and operated by Peermont Global.

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