Europa-casino

EUROPA CASINO

Europa Casino is a real ‘phoenix from the ashes’ story. Previously owned by Imperial E-Club Casinos, Europa hit a few early snags and, as a result, there are many negative reviews online. However, since the casino changed owners to Universe Entertainment Services, the player experience has hurtled in the direction of great, making Europa Casino a definite must try for lovers of online gambling.

4/5 Rating

Casino Ratings
Reputation and Trust
80%
Site Design and User Friendliness
80%
Game Variety and Quality
80%

Pros

Cons

Europa-casino

EUROPA CASINO

Europa Casino is a real ‘phoenix from the ashes’ story. Previously owned by Imperial E-Club Casinos, Europa hit a few early snags and, as a result, there are many negative reviews online. However, since the casino changed owners to Universe Entertainment Services, the player experience has hurtled in the direction of great, making Europa Casino a definite must try for lovers of online gambling.

4/5 Rating

Casino Ratings
Reputation and Trust
80%
Site Design and User Friendliness
80%
Game Variety and Quality
80%

Pros

Cons

General Info

Our conclusion

While Europa Casino’s past certainly has today’s players questioning them, the new ownership and licensing have made a world of difference to this operator. They offer a great variety of games to suit just about any player, and go out of their way to reward consistent, loyal play. With its streamlined, easy to navigate layout, it offers a smooth and enjoyable user experience.

Design & layout

No effort has been spared to make the design and navigability of this online casino attractive and user friendly. The moment you access the site, before even registering and logging in, you step straight into the world of Europa Casino, a world of sophisticated fun. The clean layout is balanced with an opulent colour scheme that hints at the riches waiting behind the enticing, attractive games.

The live casino offers a clearly laid-out menu of games on offer, and you’ll see several featured live games that you can join with a single click. You can easily toggle between live casino, casino and slots with the tabs at the top of the page, and the primary menu will navigate you to banking, promotions, payment and more. Each casino segment also gives you its own unique, icon-driven menu to choose between the types of games you want to try or play.

Europa Casino’s site has been designed to make it as simple and painless as possible to find games, including a handy search bar if, somehow, you can’t find what you’re looking for. It’s a fantastic layout, especially for those new to online casinos and those who don’t want to waste time in getting to the fun part.

Security & fairness

The current iteration of Europa Casino takes player and casino security, as well as fairness, very seriously, especially when you consider the lay of the land under previous management and licensing. Europa is licensed by the Malta Gaming Authority and is certified at a payout percentage of 95.68% across all games by Gaming Laboratories International.

The site is protected by an SSL certificate, which should assure you that your online play is safe and secure.

Europa also takes responsible gambling seriously, and has provided players with detailed resources on how to combat gambling addictions or identify problem play. You can also easily navigate to BeGambleAware, a resource that offers free, confidential help related to problem gambling or gambling addiction.

Europa provides various voluntary limit options to help maintain responsible gambling. You can set a loss limit, selecting a maximum amount that you are willing or able to lose; a deposit limit, which prevents you from adding more than a certain amount to the account so that you don’t exceed your budget; a bet limit helps you limit the amount of money you want to bet in a predetermined period.

Game Lobby & Portfolio

Europa offers a significant games portfolio, which means players can rest assured that they will find high-quality, well designed games. There are currently over 1000 games available at Europa, including live table games, video table games, slots and progressive slots.

Table and card games

You will find a fantastic selection of video-based table and card games under the slots tab.

Some of the card games on offer include:

  • Tequila Poker
  • Free Chip Blackjack
  • Heads-up Hold ‘em
  • Stravaganza Baccarat
  • Joker Poker
  • 21 Duel Blackjack
  • Multi-hand Blackjack
  • Pontoon
Table games are dominated by roulette, but include a few others as well.
Some of the games include:
 
  • Dragon Jackpot Roulette
  • 3D Roulette
  • American Roulette
  • French Roulette
  • Frankie Dettori’s Jackpot Roulette
  • Craps
  • Sic-Bo

 Slots

Europa offers a spectacular array of slots, and the menu handily lays these out in groupings like Slots, Jackpots, and Superheroes, to help you find the game you want quickly and easily. There are hundreds and hundreds (± 740 at this time) of slots, from some of the industry’s best-known providers, including:

  • Playtech: Buffalo Blitz, 5 Ages of Gold, Wild Wishes, Sky Queen, Adventure Trail, Age of the Gods Epic Troy, Age of the Gods Norse King of Asgard
  • NetEnt: Archangels Salvation, Copy Cats, Dead or Alive, Football Champions Cup, Gonzo’s Quest
  • Pragmatic Play: Wolf Gold, 7 Piggies, Ancient Egypt, Beowulf, 888 Dragons, 3 Genie Wishes, Buffalo King
  • Quickspin: Arcane Gems, Crystal Queen, Diamond Duke, Divine Dreams, King Colossus, Fairy Gate
  • Betsoft: Back to Venus, Chilli Pop, Alkemor’s Tower, Blood Eternal, Quest to the West, Stampede, Bamboo Rush
  • Red Tiger: Fortune Charms, Flaming Fox, Crazy Genie, Grand Wheel, Lion Dance, Lucky Fortune Cat
  • Eyecon: Irish Luck, Galactic Girls.Lost Island, Sugar Train, White Wizard, Shaman’s Dream
  • Skywind: Aztec Reel, CSI: Crime Scene Investigation, Double Jungle, Dragon Gems
  • Pariplay: Da Vinci’s Mystery Super Lines

Live dealer

Europa’s live dealer games are powered by industry giant Playtech and, as a result, there are a plethora of live games to choose from. Roulette and baccarat games proliferate, with 17 and 14 live games respectively; blackjack, poker and casino hold ‘em also offer multiple options. The sophisticated and beautifully laid out studio set-ups for each dealer are lavish and professional, and you can easily see how many players are currently active in any given game before joining.

Loyalty scheme

Europa Casino has a fantastic VIP programme in place and encourages players to participate and reap the benefits. It’s a fairly straightforward loyalty scheme that offers greater rewards the longer you play, giving you something to pursue.

You can join Europa’s five-level VIP Club as soon as you open a real-money account. Players start at Silver and work their way up to Premier Club. Some incentives you can earn as you climb the VIP ladder include higher weekly loyalty bonuses, exclusive access to special promotions and tournaments, faster withdrawals and higher withdrawal amounts, and even a personal account manager.

VIP Club members can also earn weekly loyalty bonuses based on their deposits and game play, ranging from R250 for a new joiner, to R2500 for Diamond-level members. You’ll need to sign up for the VIP Club to see full details of how to accumulate rewards.

Mobile

Europa is available across all platforms and devices through a web browser. Playing on mobile is smooth and easy, so you can enjoy your games on the go.

Banking

There is no shortage of ways to deposit and withdraw at Europa Casino, and multiple currencies are supported, including ZAR. This online casino allows debit and credit card transactions through Visa and Mastercard, as well as Maestro, Diners Club, Visa Electron and Delta. They support easy EFT, Skrill, Neteller, Yandex and many other methods, making it incredibly flexible and user-friendly.

Generally, withdrawals from Europa Casino can take around three to five days to process. If you’re using e-wallets, this can drop to one or two days, while credit/debit cards and bank accounts can take five days or, on occasion, longer. It is worth noting that, before its change of ownership and move to Malta, Europa received many complaints and poor reviews about their payouts. However, this seems to have been resolved in 2016 with the change of ownership.

Bonuses & Promotions

Europa Casino is not shy of offering rewards! In fact, they’re widely hailed as one of the industry leaders in offering online casino promotions. Just remember to always familiarise yourself with any online casino’s terms and conditions, as well as wagering requirements, before claiming any bonuses. Besides the fairly standard welcome bonuses of up to R24,000, they also offer, among others:

Weekly Loyalty Bonus

VIP Club members who have been active during a seven-day period can qualify for up to R2500 in weekly loyalty bonuses, depending on their VIP level. This is additional and separate to all other bonuses on offer, and is there to thank long-term, dedicated players.

Comp points

Anyone who has registered and made their first deposit can immediately start earning complimentary loyalty points, also known as casino comp points, just by playing. The more points you accumulate, the more rewards you can claim, starting at R20 per 100 points for entry-level Club members, and increasing based on your level. You can earn the points before joining the VIP Club.

Monthly Bonus

For your first full year as a player on Europa, from the time you make your first deposit, you can claim a monthly bonus on your first deposit of each new month. All you need to do is enter the relevant promo code, available under the promotions tab on the website, and there you go: up to R1000 monthly bonus.

Refer a Friend

By simply referring a friend and getting them to open a new, real-money account, you can earn R1000 in bonuses. Even better, your friend also receives a R500 bonus upon signing up and making a deposit. If you want to claim this deposit, just make sure you complete the ‘refer a friend’ form, available on the website.

Free Spins Tuesday

Every Tuesday, players can claim up to 60 free spins on some of Europa’s best slot games, simply by making a deposit and claiming this bonus.

Customer Support

Whether you prefer live customer support by telephone or chat, or would rather send an email to ensure everything is in writing, you have options at Europa. Live support, both phone and chat, are available between 6am and midnight (GMT), seven days a week. You can also check out the FAQs, which are clearly divided up into categories for ease of navigation.

Terms & Conditions

A link to Europa’s terms and conditions is easily found at the bottom of each page. The Ts & Cs are comprehensive and lengthy; that said, they’re written in easy-to-understand language and laid out clearly. Definitions are explained upfront, making it simple for the online casino newbie to get to grips with how things work.Some of the most notable terms and conditions include:

  • Account and deposit limits apply (this is another indicator of their serious commitment to responsible gambling)
  • Promotions and bonuses each feature their own requirements, including wagering. Players should always make the effort to fully understand the specific requirements of any bonus, before claiming it.
  • Europa adheres to KYC (know your customer) rules. You’ll need to verify your identity before being eligible to receive any payouts. Please check the terms around this and using bonus codes.
  • Inactive accounts may accrue monthly charges
  • If you are suspected of cheating, the casino has the right to forfeit your bonus, and withhold any amounts in excess of your original deposit.

Licence & Ownership

Established in 2004, Europa is owned by Universe Entertainment Services Malta, and licensed by the Malta Gaming Authority.

Europa Casino FAQ’s

Is Europa Casino for real?

Very much so. Europa Casino is one of the bigger, more popular online casinos available to South African online casino players. It is a properly registered and licensed operator based in, and licensed through, Malta.

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How do I log in to Europa Casino?

Reflecting the Europa Casino commitment to seamless and easy online gambling, the log in process is super easy.

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How do I download the Europa Casino app?

Once you have successfully created your Europa Casino account you will have the option of playing directly from your browser or downloading an app for easier and faster access.

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How do I activate my Europa Casino account?

Activation is simple when you register your Europa Casino account. Once you have completed all the required details, you will be asked to verify your account by clicking on an email or SMS link.

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How do I get free spins at Europa Casino?

Free Spins Tuesday is a weekly promotion offering depositing players 60 free spins on popular slots games every Tuesday.

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How do I withdraw from Europa Casino?

As with any online casino, you can only withdraw valid winnings from your Europa casino account. Always check your wagering requirements – especially if you have taken advantage of any bonuses – before attempting to withdraw funds.

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Is Europa Casino legal in South Africa?

Europa Casino is licensed, registered and based in the territory of Malta. Until the legal status of online gambling in South Africa is formalised and a definite ruling is made, players can gamble offshore.

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