BetXchange review 2022

BetXchange

A well-known physical presence with irl bookies around South Africa, BetXchange has a good online sports book option for sports fans but comes up a little short in the online casino games arena. Similarly, the site is good for navigation, but you will need to search for certain things like bonuses and promos.

3.5/5 Rating

diamond ratings
Reputation and Trust
80%
Site Design and User Friendliness
70%
Game Variety and Quality
60%
Sports Betting Variety
80%

Pros

Cons

BetXchange review 2022

BetXchange

A well-known physical presence with irl bookies around South Africa, BetXchange has a good online sports book option for sports fans but comes up a little short in the online casino games arena. Similarly, the site is good for navigation, but you will need to search for certain things like bonuses and promos.

3.5/5 Rating

diamond ratings
Reputation and Trust
80%
Site Design and User Friendliness
70%
Game variety and Quality
60%
Sports Betting Variety
80%

Pros

Cons

General Info

Our conclusion

BetXchange is a well-known name in the South African sports betting market with a number of physical betting shops around the country. Their foray into the world of online betting has, so far, been met with some good feedback – but there are a few areas where they can improve.

BetXchange has a long history having first come to prominence back in the 1980’s under the leadership (and name) of founder Keith Ho. They were also the third South African bookies to acquire an online betting licence, so we know that they are serious about their business and about keeping up with modern trends.

Which has led to a perfectly adequate online betting offering with a well thought out platform for the sports lovers, but a bit of a hit and miss for casino games fans and for players looking to get a little bit extra from their playing partner.

All in all, BetXchange is good at what it is good at, but there are other options out there for players looking for that little extra.

Design & Layout

The online portal is clean and easy to navigate. With the major focus being on sports betting, players are able to get a quick overview of everything that is happening in the sports world right from the landing page – which is wonderful. Multiple link options take you straight to your preferred sport and the easy-to-read layouts allow you to find your chosen match or team quickly. The banner over the top of the page features all the bigger matches/events taking place. The header above that has all your log in, settings, and contact links along with a menu bar that will take you to the various dedicated lobbies: Sports, Live In-play, Bet On Games (the casino games lobby), Lotto, Sport Centre, Livescore, Tote, Sportal, and Statistics.

While the usual selection of sports, a limited casino games lobby, and a Lotto choice are to be expected, BetXchange ups the game with a very informative latest sports news section under Sportal, and a fascinating Statistics lobby that breaks down teams and games with a fine-toothed comb (for lovers of data, this is quite superb). Strangely though, Sportal was also where we eventually found the Promos page! Sportal also has great video tutorials for getting started on the sports betting journey with BetXchange.

The left side of the screen is dominated by all the sports on offer. The right has a series of info blocks about banking and featured events. This, however, is where we start getting problems. Clicking on any of these ‘info’ banners just opens a new page in your browser, asks you to resupply your log in details, and takes you straight back to your original page.

On the subject of small, annoying issues: BetXchange seems to hide their bonuses and promos. Players will need to scroll all the way to the bottom of the page (where you normally find the site map stuff) or all the way to the bottom of the left-hand menu before they will see any links to promos and bonuses. And then will only get info on the bonuses without any direction on how to actually get to them. It was quite by accident that we found the Promos link in the Sportal section. Where other online casinos and bookies feature those juicy drawcards prominently, BetXchange has chosen to keep them well hidden.

To be fair, once we had registered, we were sent an email with the welcome bonus offer but no link to how to actually redeem. We are still searching.

Sign up and registration

Sign up is simple:

  • Click the Register button
  • Enter the required details: name, ID, DoB, email, physical address, telephone number.
  • Create a username and password

Security & Fairness

BetXchange has a very good reputation for security and fairness. The site is secured using SSL digital encryption to ensure all your data is secure.

They are licensed with the Western Cape Gambling Board and seem to have quite a few resources related to Responsible Gambling and Self Exclusion.

Game Lobby & Portfolio

Sports betting

BetXchange offers a large variety of sports from around the world. We have seen some bookies that have more choices but that does not take away from the excellent options available to South African sports betting fans.

All the most watched sports are given an extensive platform: horse racing, soccer, boxing, rugby, cricket, motorsport, golf, darts, American Football, basketball, tennis, MMA, and so on. But there are also the more not-so-obvious sports that are popular with bettors: futsal, handball, and Aussie Rules for example. And then there are the ‘Entertainment’ options that change regularly: betting on the BAFTA’s, the Oscar’s, and international political events like the 2024 US election. 

Casino games

Most online sports bookies in South Africa are opening up their betting options to include popular online casino games. Unfortunately, for now at any rate, these seem to be exclusively limited to Live dealer casino games. More unfortunately, BetXchange is offering a limited selection of games in a very limited lobby.

Online casino games fans can choose from 10 games: Speedy 7, War of Bets, 6+ Poker, Bet On Poker, Baccarat, Wheel of Fortune, Lucky 7, Lucky 6, Lucky 5, and Dice Duel. To be clear, these are not 10 choices of different varieties of games – these are 10 games only! Pick 6+ Poker and you get one game on the go.

While we still lament that we can’t get slots and video table games at our local sports betting sites (yet), this is still a very restricted and limited offering, albeit the games are very professionally presented by provider Betgames.

Lotteries

The Lucky Numbers tab is where you will find all the lotteries taking place around the globe so you can have a go at those life-changing payouts!

Loyalty Scheme

BetXchange has a loyalty programme called X-rewards that rewards players with incentives based on their betting behaviour.

Mobile

On-the-go players can download the BetXchange app for access to their favourite sports and Live dealer games from their mobile devices.

Banking

Banking options are quite limited when compared to some of the offerings from other South African betting sites.

Deposit

  • Credit/debit card (Mastercard and Visa)
  • EFT
  • I-Pay
  • Direct cash deposits

 There is an Ozow link on the home page but, as mentioned earlier, this is one of those links that takes you absolutely nowhere.

BetXchange is in the pending stage of offering voucher payments for South African players.

Withdrawal

Winnings can be withdrawn into a properly FICA’d bank account. Remember, when withdrawing funds, you will be legally required to provide FICA documentation to BetXchange, including bank details, ID, and proof of address. Withdrawals are generally completed in a 48-hour period.

Bonuses & Promotions

There are limited bonuses and promos available from BetXchange – and they are super difficult to find and redeem. A big disappointment for us.

Welcome Bonus

There is a great welcome bonus when you first sign up at BetXchange but (as we keep banging on about) it really is not an easy process to find or redeem.

  • Welcome Bonus

100% first deposit match up to R10,000. 10x wagering requirement.

Promos

BetXchange do offer regularly updated promos, mostly related to the sports betting aspect.

  • Top 3’s and Ties
  • Bonus Stretch Winnings
  • Superbru Promotions

Customer Support

There are a few channels players can use to engage with BetXchange. We found the Live Chat to be fast and professional.

  • Live Chat
  • Landline telephone
  • Email

Terms & Conditions

Terms and Conditions are industry standard. Make sure to read and understand them before you start depositing money.   

License & Ownership

BetXchange is licensed by the Western Cape Gambling Board and owned by Keith Ho Racing.

Website preview

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